Help / General Product Help

Settings and User Management

Winnow gives institution admins several options for adding and managing users. Regular users can update their profile information and change their passwords.

Adding a User

To add a user to your institution, click Settings in the dropdown menu at the top right of the main navigation.

From here, click Manage Users in the left sidebar to view your institution's current list of users. Then, click the Add User button at the top right of the page.

Enter the following values for the new user:

  • Full Name (required)

  • Email (required)

  • Title

  • Role: Designate them as a regular user or an admin

  • Additional Contact Type: Designate as either Billing or Technical contact

Once you’re done, click Add User again to send a sign-up link to that new user.

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Managing Users

Once you add a user to Winnow, you have the following options to manage them:

  • Email User: Send a message to the selected user

  • Edit: Change details like name, job title, etc.

  • Suspend: Block their access to Winnow but retain their data

  • Reactivate User: Reinstate a suspended user

  • Delete: Permanently remove their account

  • Resend Invitation: Send another invitation to an invited user

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